What data we collect and why we collect it
If you choose to send us an email (through the contact form, or to an official email address provided on our website), the details you include will be held securely by our email provider. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
We may use the information provided in your email for the purposes of responding to your email.
Names and email addresses of those who book tickets via our ticketing platform are used to send periodic e-mails regarding ticket orders and to promote future games and club events.
Our website may place and access the following cookies on your computer:
Strictly necessary cookies that are required for the operation of our website;
Analytical/performance cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it.
When someone visits our website we use a third-party web analytics service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to a certain page of the website.
This information is processed in a way which does not identify you as a user and we do not make any attempt to find out the identities of those visiting our website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
The information provided to us through the contact form, or via email, will be retained indefinitely. You can request that this personal data be removed at any time.
Users that wish to unsubscribe from a mailing list can do so at any time by clicking on the link at the bottom of each email.
What rights you have over your data
If you have provided information to us through the contact form, or via email, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We use well-established secure sites to store and safeguard your data where access to your data is controlled by a secure login and password.
If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via the email address below.
You may contact Cardiff Fire via email at email@example.com.